Richard Carlton Consulting (RCC) specializes in working with
our clients to produce customized databases that save the
customer time and money. The database solutions we deliver
to customers are developed as the result of strong customer
interaction and years of experience producing databases. Our
preferred tool is FileMaker Pro, however we have staff with
MySQL and Access experience as well.
RCC has been tested and recognized by FileMaker Inc as being
one of the top FileMaker developers worldwide. We staff a
number of senior engineers, each supported by associate
level engineers. As such, RCC is rated as a "FileMaker
platinum consultant " for FileMaker Inc. There are only 25 companies
worldwide with this level of certification.
Customer Service is an absolute critical component of
RCC success. Our staff works with a customer to learn their
business and to implement solutions that will provide
measurable improvements. Solid communications, both written
and verbal, is cornerstone of good customer service.
Customer Expectations must be evaluated and discussed
at length, to ensure that the solution provided matches what the customer expects to "see."
World Wide Support is an important component of our
customer support. RCC deploys engineers on both short and
long term projects, both in the United States, but also in
Europe, and Central America. Our engineers are prepared to
fly where they are needed.
RCC is a FULL SERVICE database service company. We
have extensive experience and resources that may be
leveraged to solve a customer problem. When compared with
other FileMaker developers, RCC's tremendous experience and
resources mean that RCC's customers experience little risk
when encountering technical challenges. Our goal is not to
learn new technology at the customer's expense.
Database Add-On that your business might need:
• External Sequel Source. This feature establishes a live two-way connection between FileMaker Pro 9 and top SQL data sources.
• Database to Web connectivity. Your or your
customers can access information from your database via a
web browser. (Learn More)
• Automatic send of emails. Database can easily be
setup to send email to customers.
• Automatic receipt, and processing on in-bound emails are useful for managing customers accounts.
• Printing and Scanning of Bar Codes. Bar codes are
printed, and may be later scanned into the database using a
number of hardware accessories for the computer.
(Learn More)
• Deploy your own E-commerce system. RCC has
extensive e-commerce experience. Product catalogs, credit
card processing and more. (Learn More)
• Printing of single individual labels, in addition to
sheets of Avery labels.
• Access your database from your iPhone or other
PDA device. (Learn More)
• Zap bar codes with a hand held PDA, and then using
wireless technology, communicate with your main database,
hundreds of miles away, using the internet!
• Credit Card Processing directly from your database!
Process cards with or without an e-commerce system.
(Learn More)
If this sounds good to you, then you probably need a
Free Consultation by a Senior RCC Engineer.
